As more people got mobile devices, responding to messages anytime became the norm among co-workers as well as friends and loved ones. The superpower morphed into an obligation. This is an evolution that Melissa Mazmanian, an informatics professor at UC Irvine refers to as the “spiral of expectations.” … Now, when people feel they haven’t responded sufficiently quickly, they think they owe their correspondent an apology.
Read the full story at The Atlantic.